MOSAIC PRO 3 HOW TO
MOSAIC PRO 3 UPDATE
MOSAIC PRO 3 FULL

Issues with Prusa MK3 skipping lines, pausing or moving very slowly during printsĭue to Prusa's most recent firmware update. If you are still experiencing issues, please contact us and include: Conduct a factory reset of your Palette in order to delete saved WiFi information, and attempt reconnecting.ģ.

MOSAIC PRO 3 UPDATE

Update your Palette's firmware to the latest release. Palette is only compatible with 2.4 GHz networks.ġ. A video of your Palette loading filament If you are still experiencing this problem please contact us and include: Please consult this article to ensure your filament is set-up well relative to your Palette.Ģ. What troubleshooting steps you have already takenįilament falling out of the input could be caused by a poor filament set-up, or something that needs to be looked into further by us.ġ. What colour the power button is flashing If you are still experiencing issues, please email us and include: Ensure your Palette is updated to the most recent firmware.

MOSAIC PRO 3 HOW TO

Reseat the Pi, instructions on how to do that can be found here.ģ. There could be multiple firmware or hardware problems that result in the display powering off or turning white.Ģ. The troubleshooting steps already takenĭisplay turning solid white upon powering on/mid-print If you are still experiencing connection issues, please contact us and include: Check if your printer is compatible with Palette, using this guide.ģ. Please try using a different USB cable, and test if the issue is present with both ports in your Palette.Ģ. Printer is not compatible with Palette.ġ. Printer not detected when connected via USBĢ. A photo of the splices and your printer set-up If you are still experiencing random bad splices, please contact us and include:

Please contact us to send you a new one.ģ. If they are no longer springy, there is damage. Check for POGO collapse, these are the metal prongs located on the bottom of your splice core. Consult step one of this guide to remove your splice core for inspecting. Steps on how to do this can be found here. Please conduct splice tuning in order to find the optimal heating, cooling and compression factors for the filament you are using with your Palette. If you are finding that you have a bad splice (it is necking/bulging) after many good splices, this issue could be due to various reasons such as your splice tune settings, damage to the splice core, etc.ġ. If you find these steps do not help, please send us the file you are attempting to print for further troubleshooting.

Capacity: 7.49 GB, File system: FAT (Default), Allocation unit size: 4096 bytesģ. Reformat your drive with the following settings: If you are finding that your USBs are not being detected by your Palette, it could be due to the type of USB you are using, the formatting of it, or an issue with the main board.Ģ. Please send us the file that you are attempting to print, so that we can inspect it. Please do not remove any filament, as we need to see the unit in its failed state in order to accurately assess the error. If you find there are no issues, please send us a photo/video of your Palette for further troubleshooting. Please inspect the splicing area (the ingoing/outgoing tubes, splice core, etc.) for any abnormalities.Ģ. A broken splice is the most common problem, but it could be due to a splice core jam, or a bad end cut.ġ. If the homing switch is not released this error occurs.Ģ.

This error usually represents a real error with splicing, and occurs when Palette is aligning the outgoing filament into the splice-core. If you find that the position of your spoolholder is correct, please follow the steps in the article above to conduct a x-ray mode test and take a photo of the proximity sensor, which can be sent to us.ġ. Please consult this article in order to determine if the position of your spool holder relative to your Palette is correct.Ģ. Having the spoolholder too close can lead to tangled spools.ġ. The filament inputs can be retracted too far or filament can be removed from its input due to having the spoolholder too close to the unit or not centred.ģ.

Additionally, please send a video of the cam motor skipping to us.ġ. Stepper skipping/slipping, proximity not working

MOSAIC PRO 3 FULL

For a full list of error codes, please click here.

Mosaic pro 3